Contact Us
1177
Contact via 1177
Through 1177, you can contact the quality manager, get help with prescription renewals, sick leave, and request copies of medical records. Use "Mina vårdkontakter" on 1177.
Referrals received are processed continuously. You can track your referral status via 1177, read more about this here.
Due to the General Data Protection Regulation (GDPR), we refer all medical matters or matters containing personal data to 1177 or alternatively, call us at 08-1245 8100 and we will assist you.
Telephone
08-124 581 00. The phone line opens from 07:30-14:00. The line may fill up. Please call early to ensure the line doesn't get full.
We call back between Monday and Thursday from 9:00-11:00 and 13:00-14:00, and on Fridays from 09:00-11:00.
You can make the following tone selections via our main switchboard number (call the switchboard and wait for the signal, then enter your selection):
0: English
1: Cancellations
2: Healthcare staff on duty
3: Post-operative reception (for those who have recently undergone surgery with us)
4: Physiotherapist/Rehabilitation (including bookings with a physiotherapist and rehab)
5: Appointment bookings and other inquiries
6: Surgery coordinator (for those with a scheduled surgery with us)
7: Insurance questions (for privately health insured patients)
Contact via Zymego
For certain appointment bookings, rescheduling and cancellations can be made digitally at Zymego.se, or as usual by phone at 08-124 581 00. Log in to Zymego with BankID to reschedule or cancel appointments digitally. Patients from other regions or patients with scheduled surgeries cannot cancel or reschedule via Zymego.
FAX
08-406 25 39 (for referrals or radiology reports from referring doctors only)
Visiting address
Note: Two different addresses, see your appointment notice.
Lill-Janshuset (near Östermalms IP)
Södra Fiskartorpsvägen 15 H, 114 33 Stockholm
Find your way here/Map Click here
Valhallavägen 91 Building G, 1st floor (in the Sophiahemmet hospital area), 114 28 Stockholm
Find your way to Building G Click here
Opening hours
The entrance doors to Lill-Janshuset open at 06:00.
The surgery department opens at 07:15. The inpatient ward opens on Mondays at 07:15, and Tuesday-Friday at 07:00. The outpatient clinic opens at 07:30.
The entrance doors to RKC in Building G at Sophiahemmet Hospital open at 06:00.
The surgery department opens at 07:15 from Monday to Friday. The outpatient clinic opens at 08:30.
Postal address
Ryggkirurgiskt Centrum Stockholm AB, RKC
Valhallavägen 91 (at Sophiahemmet Hospital)
Box 5605, 114 86 Stockholm
E-invoice
faktura@rkc.se
Organization number
559060-9482
Press contact
CEO Martin Skeppholm
martin.skeppholm@rkc.se